Writer: Nuttawut Kulkaew
Editor: Wittaya Wonglor
HR employees and managers around the world are now realizing that “quiet firing”, by not empowering employees mightn’t be a good solution in a recession where it’s hard to find new employees. After COVID, 70% of employees are also likely to refuse a higher position, preferring to have more freedom in life. HR is meanwhile embracing “quiet” promoting to give employees new duties.
Today, 68% of employees report that they have worked more than their role in both horizontal and vertical responsibilities. The survey found that 78% of US employees have experienced a quiet promotion or job-level responsibility. 57% of employees said they felt they were manipulated by their employer or manager. 67% of full-time employees reported that they were responsible for the work of those who left. And up to 73% have been asked by their boss to do more work than their own duty. This trend is rising, especially in the arts and design industries (89%), hospitality (89%), food service (88%), civil service (88%) and education (81%). 78% of employees may agree to help at first. But it may lead to problems later.
This phenomenon has led to 68% of employees deciding whether they want to be promoted or transferred to another job position. This might not reflect positive feelings about the organization. 59% of employees feel they are being paid less than their work, and 42% of employees feel that their efforts are underrepresented. Organizations could risk losing talented employees. The survey found that organizations that try to use quiet promotion methods face a 63% risk of losing those employees.
Implications for the future:
- Creating a work environment that encourages employees to be inclusive, purposeful, growth, flexible and receive positive feedback and guidance will continue to be common challenges for startups, small and medium-sized enterprises, and large organizations. Each needs to find a management approach that suits its context.
- Understanding and properly rewarding employees will continue to be an important issue for HR personnel to study.
- Additional Paid Time Off (PTO) policies will be increasingly considered to retain hardworking employees in the organization and avoid burnout.
- Mental health and wellness business and services for corporate clients (B2B) will grow significantly in line with labor market demand.
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